IllyVoIPdevelopers

Voice API

Create call

Creates a controllable outbound call and returns a `call_control_id`.

Try in API Playground ↗Sign in to prepare and run this request.
POST/api/v1/voice/call-control/calls

Before you start

Choose your SIP identity, destination and the documented caller-ID options. Provide an Idempotency-Key.

Result

Store call_control_id and follow call progress; accepted does not mean answered.

Charges and safe retries

This places a real call and may incur charges. Keep the same key when retrying the identical request.

Authentication

Send your account API key in the X-Api-Key header. Keep it on your server; never embed it in browser code.

Request examples

Replace the example values with your own inputs. Examples do not run on this page. Production requests can change your account or incur charges.

cURL

cURL
curl -X POST "https://api.illyvoip.com/api/v1/voice/call-control/calls" \
  -H "X-Api-Key: ${ILLYVOIP_API_KEY:?Set ILLYVOIP_API_KEY}" \
  -H "Idempotency-Key: YOUR_UNIQUE_IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "YOUR_DESTINATION_NUMBER",
    "from": "YOUR_VERIFIED_CALLER_ID",
    "timeout_seconds": 90,
    "record": true
}'

Node.js

Node.js
const response = await fetch("https://api.illyvoip.com/api/v1/voice/call-control/calls", {
  method: "POST",
  headers: {
    "X-Api-Key": process.env.ILLYVOIP_API_KEY,
    "Idempotency-Key": "YOUR_UNIQUE_IDEMPOTENCY_KEY",
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    "to": "YOUR_DESTINATION_NUMBER",
    "from": "YOUR_VERIFIED_CALLER_ID",
    "timeout_seconds": 90,
    "record": true
})
});

const data = await response.json();
console.log(response.status, data);

PHP

PHP
<?php
$ch = curl_init('https://api.illyvoip.com/api/v1/voice/call-control/calls');
curl_setopt_array($ch, [
    CURLOPT_CUSTOMREQUEST => 'POST',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-Api-Key: ' . getenv('ILLYVOIP_API_KEY'),
        'Idempotency-Key: YOUR_UNIQUE_IDEMPOTENCY_KEY',
        'Content-Type: application/json'
    ],
    CURLOPT_POSTFIELDS => '{
    "to": "YOUR_DESTINATION_NUMBER",
    "from": "YOUR_VERIFIED_CALLER_ID",
    "timeout_seconds": 90,
    "record": true
}',
]);

$response = curl_exec($ch);
$status = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);

echo $status . PHP_EOL;
echo $response;

Python

Python
import os
import json
import requests

response = requests.request(
    "POST",
    "https://api.illyvoip.com/api/v1/voice/call-control/calls",
    headers={
        "X-Api-Key": os.environ["ILLYVOIP_API_KEY"],
        "Idempotency-Key": "YOUR_UNIQUE_IDEMPOTENCY_KEY",
        'Content-Type': 'application/json'
    },
    json=json.loads("{\n    \"to\": \"YOUR_DESTINATION_NUMBER\",\n    \"from\": \"YOUR_VERIFIED_CALLER_ID\",\n    \"timeout_seconds\": 90,\n    \"record\": true\n}"),
)

print(response.status_code)
print(response.json())

Node.js examples run on the server (Node.js 22.17+). Python examples require requests; PHP examples require cURL. Set the environment variables referenced in each example.

Request parameters

Header parameters

Idempotency-Keystringrequired

Unique retry key for this mutation. Reuse the same key only when retrying the same request.

minLength 8maxLength 128

Request body

application/json

Body required.

sip_user_idstringoptional

Optional SIP account under the owner account. If omitted, the main SIP account is used.

tostringrequired

Destination number.

fromstringoptional

Verified or owned caller ID.

timeout_secondsintegeroptional
recordbooleanoptional

Enable recording for the session.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "properties": {
    "sip_user_id": {
      "type": "string",
      "description": "Optional SIP account under the owner account. If omitted, the main SIP account is used."
    },
    "to": {
      "type": "string",
      "description": "Destination number."
    },
    "from": {
      "type": "string",
      "description": "Verified or owned caller ID."
    },
    "timeout_seconds": {
      "type": "integer"
    },
    "record": {
      "type": "boolean",
      "description": "Enable recording for the session."
    }
  },
  "required": [
    "to"
  ]
}
Example body
JSON
{
  "sip_user_id": "1051",
  "to": "+442045255794",
  "from": "12494251304",
  "timeout_seconds": 90,
  "record": true
}

Request behavior

This is the main Voice API entry point. Create the call once, then use the returned call_control_id to control it with speech, gather, hold, transfer, DTMF, or chained actions. An Idempotency-Key header is required for safe retries.

Response fields

  • status: Request outcome. Read the resource state separately; success does not always mean delivery or completion.
  • call_control_id: Control session reference returned by Create or Answer; use it for subsequent live actions.
  • sip_user_id: Public SIP identity used by this request.
  • to: Destination number or recipients for the resource.
  • state: Current state of this call or operation.

HTTP responses

Expand a status to inspect its documented response format and examples. Example prices, IDs and timestamps are illustrative values, not quotes or account records.

200 Successful customer-facing response.

application/json

JSON
{
  "status": "success",
  "call_control_id": "vapi_760da5ee5a3c8b70777bae20fbda",
  "sip_user_id": "1051",
  "to": "33145512022",
  "state": "accepted"
}
statusstringrequired
enum ["success"]
call_control_idstringrequired
nullable false
sip_user_idstringrequired
tostringrequired
statestringrequired

Accepted means the request was accepted, not that the destination answered. Poll call status for the outcome.

enum ["accepted", "failed"]
reconciliation_pendingbooleanoptional

When true the initial call outcome is still being confirmed. Poll the same call; do not create another call.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "success"
      ]
    },
    "call_control_id": {
      "type": "string",
      "nullable": false
    },
    "sip_user_id": {
      "type": "string"
    },
    "to": {
      "type": "string"
    },
    "state": {
      "type": "string",
      "enum": [
        "accepted",
        "failed"
      ],
      "description": "Accepted means the request was accepted, not that the destination answered. Poll call status for the outcome."
    },
    "reconciliation_pending": {
      "type": "boolean",
      "description": "When true the initial call outcome is still being confirmed. Poll the same call; do not create another call."
    }
  },
  "required": [
    "status",
    "call_control_id",
    "sip_user_id",
    "to",
    "state"
  ]
}
400 The request failed validation.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
401 The API key or browser token is missing or invalid.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
402 The account has insufficient available credit.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
403 The account is not allowed to perform this operation.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
404 The requested owned resource was not found.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
409 The request conflicts with the current resource or operation state.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
429 The request rate limit was exceeded.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
500 An unexpected service error occurred.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
503 The service is temporarily unavailable.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}

Sandbox scenarios

Use https://sandbox-api.illyvoip.com with Sandbox credentials and the X-Illyvoip-Sandbox-Scenario header. Omit the header for the documented success default. This header belongs to sandbox requests.

success, not-found, rate-limited, forbidden, service-unavailable, insufficient-credit, idempotency-conflict

Try this operation in Sandbox · Environment setup and limitations

List active callsGet Voice API statusExecute action chainAnswer inbound Voice API callPlay audioSpeak textGather DTMF or speechGet call statusWaitTransfer callGet transfer statusCancel transferHold callUnhold callSend DTMFEnd call

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