IllyVoIPdevelopers

Voice API

Unhold call

Removes hold from the call.

Try in API Playground ↗Sign in to prepare and run this request.
POST/api/v1/voice/call-control/unhold

Before you start

Use the control ID of the held call.

Result

Check that the call has resumed before issuing another media action.

Charges and safe retries

This changes a real call; use its current state to handle an uncertain response.

Authentication

Send your account API key in the X-Api-Key header. Keep it on your server; never embed it in browser code.

Request examples

Replace the example values with your own inputs. Examples do not run on this page. Production requests can change your account or incur charges.

cURL

cURL
curl -X POST "https://api.illyvoip.com/api/v1/voice/call-control/unhold" \
  -H "X-Api-Key: ${ILLYVOIP_API_KEY:?Set ILLYVOIP_API_KEY}" \
  -H "Idempotency-Key: YOUR_UNIQUE_IDEMPOTENCY_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "call_control_id": "YOUR_CALL_CONTROL_ID"
}'

Node.js

Node.js
const response = await fetch("https://api.illyvoip.com/api/v1/voice/call-control/unhold", {
  method: "POST",
  headers: {
    "X-Api-Key": process.env.ILLYVOIP_API_KEY,
    "Idempotency-Key": "YOUR_UNIQUE_IDEMPOTENCY_KEY",
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    "call_control_id": "YOUR_CALL_CONTROL_ID"
})
});

const data = await response.json();
console.log(response.status, data);

PHP

PHP
<?php
$ch = curl_init('https://api.illyvoip.com/api/v1/voice/call-control/unhold');
curl_setopt_array($ch, [
    CURLOPT_CUSTOMREQUEST => 'POST',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-Api-Key: ' . getenv('ILLYVOIP_API_KEY'),
        'Idempotency-Key: YOUR_UNIQUE_IDEMPOTENCY_KEY',
        'Content-Type: application/json'
    ],
    CURLOPT_POSTFIELDS => '{
    "call_control_id": "YOUR_CALL_CONTROL_ID"
}',
]);

$response = curl_exec($ch);
$status = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);

echo $status . PHP_EOL;
echo $response;

Python

Python
import os
import json
import requests

response = requests.request(
    "POST",
    "https://api.illyvoip.com/api/v1/voice/call-control/unhold",
    headers={
        "X-Api-Key": os.environ["ILLYVOIP_API_KEY"],
        "Idempotency-Key": "YOUR_UNIQUE_IDEMPOTENCY_KEY",
        'Content-Type': 'application/json'
    },
    json=json.loads("{\n    \"call_control_id\": \"YOUR_CALL_CONTROL_ID\"\n}"),
)

print(response.status_code)
print(response.json())

Node.js examples run on the server (Node.js 22.17+). Python examples require requests; PHP examples require cURL. Set the environment variables referenced in each example.

Request body

application/json

Body required.

call_control_idstringrequired

Live control session ID.

nullable false

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "properties": {
    "call_control_id": {
      "type": "string",
      "nullable": false,
      "description": "Live control session ID."
    }
  },
  "required": [
    "call_control_id"
  ]
}
Example body
JSON
{
  "call_control_id": "vapi_760da5ee5a3c8b70777bae20fbda"
}

Request behavior

Call this after a hold or attended transfer flow.

Response fields

  • status: Request outcome. Read the resource state separately; success does not always mean delivery or completion.
  • call_control_id: Control session reference returned by Create or Answer; use it for subsequent live actions.

HTTP responses

Expand a status to inspect its documented response format and examples. Example prices, IDs and timestamps are illustrative values, not quotes or account records.

200 Successful customer-facing response.

application/json

JSON
{
  "status": "success",
  "call_control_id": "vapi_760da5ee5a3c8b70777bae20fbda"
}
statusstringrequired
enum ["success"]
call_control_idstringrequired
nullable false

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "success"
      ]
    },
    "call_control_id": {
      "type": "string",
      "nullable": false
    }
  },
  "required": [
    "status",
    "call_control_id"
  ]
}
400 The request failed validation.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
401 The API key or browser token is missing or invalid.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
403 The account is not allowed to perform this operation.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
404 The requested owned resource was not found.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
409 The request conflicts with the current resource or operation state.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
429 The request rate limit was exceeded.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
500 An unexpected service error occurred.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}
503 The service is temporarily unavailable.

application/json

statusstringrequired
enum ["error"]
messagestringrequired
error_codestringoptional

Public incident or validation code when the endpoint provides one.

nullable true
fieldsobjectoptional

Public validation details when supplied by the endpoint.

Additional properties: not allowed.

Full schema
Schema
{
  "type": "object",
  "additionalProperties": false,
  "required": [
    "status",
    "message"
  ],
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "error"
      ]
    },
    "message": {
      "type": "string"
    },
    "error_code": {
      "type": "string",
      "nullable": true,
      "description": "Public incident or validation code when the endpoint provides one."
    },
    "fields": {
      "type": "object",
      "additionalProperties": true,
      "description": "Public validation details when supplied by the endpoint."
    }
  }
}

Sandbox scenarios

Use https://sandbox-api.illyvoip.com with Sandbox credentials and the X-Illyvoip-Sandbox-Scenario header. Omit the header for the documented success default. This header belongs to sandbox requests.

success, not-found, rate-limited, forbidden, service-unavailable

Try this operation in Sandbox · Environment setup and limitations

List active callsGet Voice API statusCreate callExecute action chainAnswer inbound Voice API callPlay audioSpeak textGather DTMF or speechGet call statusWaitTransfer callGet transfer statusCancel transferHold callSend DTMFEnd call

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