Meet Us

Telecommunication Seniors for 18 Years

Our journey began in 2006 as a small call shop. Today, IllyVoIP stands as a trusted leader in telecommunications. We have grown by staying true to our values of quality, innovation, and commitment to our customers.

1h

Average Response Time

Our average response time is under one hour. This means you won't wait long for support when you need it most. We value prompt communication and strive to address your inquiries and issues as quickly as possible.

99.99%

Service Uptime

We pride ourselves on a service uptime of 99.99%. This near-perfect reliability ensures that your communications are rarely interrupted, providing consistent and dependable service for your business.

24/7

Round-the-Clock Support

We offer round-the-clock support to ensure that no matter the time, assistance is always available. Our dedicated team is ready to help you troubleshoot and resolve issues at any hour.

99%

Customer Satisfaction

Your satisfaction is our top priority, and we work hard to keep it that way. We consistently seek feedback and improve our services to ensure a seamless and rewarding experience for all our customers.

Important Facts About IllyVoIP

Discover the key milestones and achievements that make IllyVoIP a leader in telecommunications.

50,000 Trusted Customers

Our services are trusted by over 50,000 customers worldwide, ensuring reliable communication solutions for businesses of all sizes.

1 Billion Minutes Processed Annually

We handle over 1 billion minutes of communication each year, showcasing our capacity and reliability in the telecom industry.

300+ Carrier Connections

Connected with more than 300 carriers and providers, we ensure high-quality and certified routes for all your communication needs.

17 Years of Telecom Experience

With 17 years in the telecom industry, our expertise spans across various technologies and solutions, making us a reliable partner for your business.

In-House Developed Infrastructure

Our system is entirely built in-house, giving us full control over our infrastructure to ensure security, reliability, and seamless service delivery.

Fully Encrypted Communications

We offer a suite of free tools to enhance your communication experience. These include an integrated CRM, an advanced auto dialer, free call recordings, and support for unlimited users.

Our Journey
Our Journey

Path to Success

From a small call shop to a leader in telecommunications, our journey is filled with hard work and dedication. We focused on listening to our customers and improving our services. That spirit still drives us today.

How We Started
Behind the Story

How IllyVoIP Started

IllyVoIP began with a simple goal: to change the way businesses communicate. Our founders saw a need for better, more reliable telecom solutions and set out to fill that gap with passion and expertise.

Our Values

Core Values We Define

At IllyVoIP, we value innovation, collaboration, and excellence. These values guide our work and help us deliver exceptional solutions for our clients.

Results Matter

We focus on delivering clear, measurable results for our clients. Your success is our success.

Commitment

We are dedicated to our mission and to our clients. Our commitment is reflected in the quality of our work and our unwavering support.

Growth

Personal and professional growth are at the heart of our culture. We continuously seek ways to improve and expand our capabilities.

Team Work

Collaboration is key to our success. We believe in the power of working together to achieve great results.

Innovation

Innovation is at the heart of everything we do. We strive to push boundaries and challenge the status quo.

Ownership

We take responsibility for our actions and outcomes. Ownership ensures accountability and drives excellence.

Team Members

The Team Behind IllyVoIP

Meet our experienced team working tirelessly to provide the best in telecommunications.

Ideal Kamerolli

Co-Founder & Managing Partner

Ideal Kamerolli founded IllyVoIP in 2006, starting with a humble call shop. With over 20 years of experience, Ideal has been instrumental in designing and implementing advanced technologies across software development, hosting services, and modern datacenters.

Under his leadership, the company has expanded its service offerings and established a reputation for excellence. His passion for innovation drives the continuous improvement of our communication solutions, ensuring we stay ahead of industry trends.

Ideal's strategic vision and technical expertise have propelled IllyVoIP into a leadership position in the telecom sector.

Agon Maloku

Co-Founder & Managing Partner

Agon Maloku brings 18 years of diverse experience in telecommunications and IT to IllyVoIP. Starting in 2006, he has held key roles such as Chief Technology Officer, Senior Network Engineer, and NOC Manager.

With a strong background in infrastructure and network optimization, Agon leads our efforts in optimizing systems for scalability and reliability. His expertise ensures that our operations run smoothly, delivering secure and innovative VoIP solutions.

Agon's strategic vision and hands-on approach have been critical in expanding our market presence. He works closely with the team to implement robust technologies and processes, maintaining IllyVoIP's reputation as a leader in the telecommunications industry.

Margarita Arifaj

CFO

Margarita Arifaj, our Chief Financial Officer, brings a wealth of financial expertise and strategic vision to IllyVoIP.

With a strong background in finance and a keen understanding of the telecommunications industry, Margarita oversees financial planning, risk management, and strategic investments. Her analytical approach ensures sound financial decisions that support the company's growth.

Margarita's leadership is characterized by her commitment to transparency, efficiency, and sustainable growth. She collaborates closely with all departments to align financial strategies with our mission, helping drive IllyVoIP’s long-term success.

timeline

Our Journey Defines Us

Our journey is a testament to our growth, resilience, and commitment to excellence, defining who we are today.

2006 Company Founded

We started as a simple call shop, laying the foundation for what would become IllyVoIP.

2008 First SIP Server Launched

We developed our first SIP server, marking our initial steps into advanced VoIP services.

2010-2019 Expansion in VoIP Services

During this period, we collaborated with numerous companies and individuals, selling VoIP services and expanding our expertise.

2020 Launched IllyVoIP in Cloud

We launched IllyVoIP Account Portal, a simple SIP software hosted in the cloud, making our services more accessible and reliable.

2020 Introduced Autodialer & Webphone

We launched an advanced autodialer and webphone, enhancing communication efficiency and user experience.

2021+ Expanding Services & Modernization

We continued to upgrade our systems to the most modern software and technologies. We launched SMS messaging services, a robust API, eSIM capabilities, global data services, and a diverse range of phone numbers to meet global communication needs.

FAQs

Frequently Asked Questions

Find answers to commonly asked questions about our services, infrastructure, and support in our comprehensive FAQ section.

IllyVoIP provides a comprehensive range of telecommunications services, including voice termination, SMS solutions, virtual phone numbers, Voice API integration, toll-free numbers, global data services, and email marketing. Our solutions are designed to meet the needs of businesses of all sizes.

Security is a top priority at IllyVoIP. All calls made through our webphone are fully encrypted using TLS, making interception virtually impossible. We also employ stringent security measures across our infrastructure to protect your data and communications.

IllyVoIP supports a range of flexible payment methods including credit and debit cards, bank transfers, and cryptocurrency payments. These options ensure privacy and convenience for our global customer base.

We offer a variety of integration options including Voice API, SMS API, and virtual phone numbers that can be easily integrated into your existing systems. Our support team and documentation provide step-by-step guidance to help you set up and customize services to fit your needs.

IllyVoIP offers 24/7 dedicated support to all its customers. Our support channels include live chat, email support, and a comprehensive help center. We strive to resolve inquiries and issues promptly to ensure uninterrupted communication for your business.

Press & Media

IllyVoIP In The News

Catch up on the latest news and updates about IllyVoIP, featured in top media outlets.

IllyVoIP Gains Exclusive Access to Operator Products from Leading Telecom Providers

We’re proud to announce a major development at IllyVoIP. While we’ve long partnered with leading global telecom providers like Tata Communications, Deutsche Telekom, Orange, Telefónica, PCCW, and TeliaSonera, we now have exclusive access to offer their operator products directly to you, our users...

Using IllyVoIP for Healthcare Communication and Critical Missions

IllyVoIP Partners with LiveAgent: Elevating Global Communications, Enabling Crypto Payments.

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