Business Teams
When people work across desks, locations and devices, customers still need a clear way to reach them. Bring your business numbers, calling and follow-ups into one working routine.
Choose a situation to see how the services fit together.
Use a business number as the starting point for incoming calls, then route it to the team or SIP system handling the conversation. Your colleagues can use the browser, Windows, iOS or Android apps.
Explore Business VoiceConfigure an AI voice agent with your opening hours and reviewed business information, or use voicemail so the caller can leave a message. Plan what happens when a person needs to take over.
Explore AI Voice AgentsKeep contact notes and follow-ups alongside the conversation in the agent workspace. Use supported HubSpot sync and activity logging when your team already works in that CRM.
Explore HubSpot integrationA practical sequence to shape the setup around your operation.
Review number availability, activation documents and any porting requirements. Decide who owns each incoming route.
Give colleagues their own access and appropriate permissions. Review sign-in protection and team activity in Account Security, and test their calling setup before sharing the number.
Review missed calls, voicemail and contact notes. Assign the follow-up through your team’s working process.
Open a product or feature page for capabilities, setup details and pricing guidance.
Everyday calling and incoming conversations.
Local, national, mobile or toll-free options where available.
Browser calling and official Windows, iOS and Android apps.
A message when a live conversation cannot happen.
A dedicated incoming number where toll-free service is available.
A configured first response and a path to your team.
You can connect a compatible SIP system. Review its configuration and incoming routing with the team; you do not need to move every user into the same interface.
Porting depends on the number, provider and market. Have the team check eligibility and documents before planning a cutover.
The webphone and published Windows, iOS and Android apps give you different ways to call. Choose the devices that fit each role and check the calling setup on each.
Tell us about your people, your systems and the workflow you want to improve.
