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Manufacturing

Keep teams and suppliers within calling distance.

Bring office, site and supplier conversations into a connected calling setup. Use business numbers, SIP connectivity and team tools around your existing operations.

Discuss your operations setupSee the workflow

A clear route to the team you need.

Organize the everyday conversations that keep people informed.

Route incoming enquiries

Use numbers, department menus and queues to direct calls to purchasing, customer service or another team.

Explore IVR & queues

Review communication activity

Use call history and reporting to understand activity. Review available recordings where your recording configuration supports the workflow.

Explore call reports

Put it to work

Across the office and the site.

Explore how the communication tools fit into your day-to-day work.

Connect a supplier+

Give suppliers a business number with a clear destination. Use an incoming menu or queue to reach the team responsible for the enquiry.

Coordinate a change+

Call the relevant colleague or prepare an SMS update. Use your production system to manage schedules, inventory and operational decisions.

Follow up with context+

Keep useful notes with the contact and review call records when checking what happened. Plan access to recordings separately from general team access.

Connected workflows

Work alongside your production systems.

A custom connection can turn an event from your business software into an SMS or another supported communication action. The source system supplies the event and data. Production control, machine monitoring and inventory management remain in your operational tools.

Explore integration tools

A few useful
details.

Ask our team
Can we keep our existing PBX?+

SIP connectivity is available. Share the PBX, routing and traffic requirements with the team to review the connection.

Is this a factory intercom or machine-control system?+

The described services cover business calls and messaging. Dedicated intercom, equipment control and safety systems require their own solution.

Are call recordings included without separate charges?+

Recording access and transcription have separate usage charges. Review the applicable settings and current pricing before enabling the workflow.

Build the right setup
for your team.

Tell us about your workflow, destinations and existing systems.

Discuss your operations setupExplore the features