Organized outreach
Choose power or predictive dialing for outbound campaigns. Review agent readiness before starting.
Explore the dialerSales & Marketing
Bring calling, customer context and follow-ups into your sales workflow. Organize outreach with IllyVoIP’s contact-center tools and keep the conversation moving.
Prepare the team, make the call and keep a record of what should happen next.
Choose power or predictive dialing for outbound campaigns. Review agent readiness before starting.
Explore the dialerUse contact profiles, notes and follow-ups in the agent workspace so each conversation has a starting point.
Explore contact managementReview call activity, outcomes and agent reporting. Use the campaign monitor to follow the current workload.
Explore reportingPut it to work
Explore how the communication tools fit into your day-to-day work.
Organize the relevant contacts, choose the campaign’s dial mode and check agent assignments. Keep caller ID and destination requirements in view.
Use the agent workspace to work with the contact, take notes and record the next step. Create an appointment when a specific date and time is needed.
Review activity and outcomes, then continue with the appropriate follow-up. Use SMS for relevant updates through the portal or your own API integration.
Connected workflows
The portal includes a HubSpot connection with contact import, lead export, call and SMS logging, and CRM appointment import controls. Configure the available options around your team’s workflow.
Explore the contact centerBoth modes are available in the campaign workflow. Review the mode, agent readiness and account capacity for the campaign you plan to run.
The IllyVoIP reports described here cover communication activity and call performance. Sales revenue and conversion measurement belong in your sales reporting workflow.
HubSpot is available in the portal. Review its sync and logging controls; do not assume other CRM platforms have a ready-made connector.
Tell us about your workflow, destinations and existing systems.