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Education & eLearning

Make it easier to reach your institution.

Connect admissions, administration and learner support with business calling and SMS. Give enquiries a clear destination and keep important updates within reach.

Discuss your education setupSee the workflow

Clear contact beyond the classroom.

Use communication tools for the enquiries, updates and follow-ups that surround learning.

Department routing

Direct incoming calls through an IVR menu and queues for admissions, administration or learner support.

Explore call handling

Relevant updates

Send individual or bulk SMS about schedule changes and events, subject to sender and destination requirements.

Explore SMS

Staff access

Create agent accounts and review permissions for the people handling calls and contacts.

Explore team access

Put it to work

From an enquiry to a useful answer.

Explore how the communication tools fit into your day-to-day work.

Reach the right department+

Publish your business number and configure the call route around the teams that handle different enquiries.

Continue the conversation+

Use contact notes and follow-ups in the agent workspace. Record an appointment date and details when arranging the next discussion.

Share a schedule update+

Prepare an SMS in the portal, or connect an event from your administrative system to the SMS API. Your system supplies the recipients and accurate message details.

Connected workflows

Connect administrative events to messages.

An integration can send an update when your own system records a schedule change or event. IllyVoIP provides the SMS API and supported delivery events; your developers connect the administrative or learning platform. Keep student records and teaching activities in the systems designed for them.

Explore developer resources

A few useful
details.

Ask our team
Does this include virtual classrooms or video teaching?+

This page covers business calling, incoming call handling and SMS. A virtual-classroom or video-teaching service is not part of the described setup.

Will it connect automatically to our learning platform?+

A learning-platform connection requires an integration review and implementation. No specific LMS connector is promised here.

Can we use an existing school or college number?+

Number porting is available where supported. Ask the team to check your number, current provider and transfer requirements.

Build the right setup
for your team.

Tell us about your workflow, destinations and existing systems.

Discuss your education setupExplore the features