Toll-Free Numbers

Make it easier
to call your business.

Give customers a toll-free way to reach you in supported markets. Choose an available number and connect incoming calls to the people or services that can help.

Illustration of incoming calls reaching a business through a toll-free number.Toll-freeA number for your business.

A clear point
of contact.

Use a dedicated number wherever customers need a conversation with your business.

Customer support

Give customers a recognizable number for questions about your products or services.

Sales enquiries

Bring incoming enquiries from your website, advertising or printed materials to your team.

A shared business line

Connect callers to a queue or configured destination, instead of publishing individual team numbers.

Incoming call handling

The number is
just the beginning.

Choose how the call continues in the portal. Set a destination that fits the way your business handles incoming conversations.

Connect your team

Route calls to a SIP user or queue, with voicemail and team tools available through the platform.

Explore Contact Center

Add an AI Voice Agent

Use a configured voice agent to handle incoming conversations, follow your call flow and transfer when needed.

Explore AI Voice Agents

Use your own infrastructure

Route to an external SIP destination or build a programmable incoming-call flow with Voice API.

Explore Voice API

Find your number

Start with
the market you serve.

Toll-free availability and dialing coverage vary by country. The portal shows the number types, inventory and fees available for the market you select.

Browse phone numbers

Choose country and type

Select a country, then Toll-free where offered. Check available regions or prefixes in the inventory.

Review the details

Check setup, monthly and usage charges, plus any registration requirements, before ordering.

Configure incoming calls

Once your number is active, choose its destination and review your call activity in the portal.

Toll-free for callers.
Costs to plan for.

Your business pays the applicable number and incoming-call charges. Confirm the supported calling area and caller-network access for your chosen number.

SetupThe applicable one-time number fee.
MonthlyThe recurring charge for the number.
UsageIncoming-call usage and any additional services.
Understand the pricing

Before you choose
your number.

Ask our team
Which countries and prefixes can I choose?+

Check the current country and Toll-free inventory in the portal. Available prefixes change with the market and stock. If the option you need is not shown, contact our team to check it.

Can callers reach the number from any country?+

Do not assume worldwide access. Toll-free dialing and caller charges depend on the number’s coverage and the caller’s network. Confirm your intended calling area before publishing the number.

Will my number activate immediately?+

Activation depends on the selected number and any registration or approval requirements. Some orders can remain pending until the required documents are approved.

Can I bring my existing toll-free number?+

Porting can be reviewed where supported. Contact our team with the country and number before arranging a transfer; eligibility and timing depend on the number and provider.

Does a toll-free number include SMS?+

Do not assume messaging is included. Confirm number-specific capabilities with our team. Outbound SMS has a separate sender-ID workflow.

How do I check the total cost?+

Review the number quote for setup, recurring and incoming-call charges. Additional routing or services can affect your total. Current prices are available in the portal.

Give customers
a way to reach you.

Find a toll-free number for your market and plan how incoming calls should be handled.