Voice region
Choose Germany, the United States or Singapore as the default edge region for outbound calls, standard inbound routing and webphone bootstrap.
All features
Voice Routing
Your traffic. A considered route.
Choose a default voice region and an outbound routing package from your account. Manage routing choices separately from your calling capacity.
Voice Routing
Voice regionsGermany · United States · Singapore
Traffic profileOutbound routing package
Service scaleCall capacity
Region. Routing package. Capacity.
Three controls. Clear purposes.
Shape the configuration around the way you use voice services.
Routing package
Review outbound packages, including Standard and Wholesale. Premium routing is arranged through your account manager.
Call capacity
Review the account-wide concurrent call limit and request a capacity increase when your traffic requirements change.
How it works
Start with your traffic requirements.
Regional settings and outbound packages serve different parts of the voice setup.
Choose the voice region
Set the default region in account routing settings.
Review the outbound package
Choose the available package that fits your traffic profile. Discuss premium or custom requirements with the team.
Check incoming routes
Review number-level routing where you use an External SIP Server or SIP URI. These routes can override the default region.
Connect the routing to the service.
Use these settings alongside your SIP and phone-number configuration.
- Outbound voice
- Connect your PBX or voice platform through SIP. Explore Wholesale Voice & SIP
- Incoming calls
- Manage where calls to your phone numbers are delivered. Explore phone numbers
A few useful
details.
Ask our teamDoes the voice region replace every number-level route?+
No. DID routes to External SIP Servers or SIP URI destinations can override the default region per inbound route.
Are routing packages and call capacity the same setting?+
No. The outbound package concerns the routing used for traffic. Call capacity controls account-wide simultaneous calls, with a separate request process for increases.
How do I arrange premium routing?+
Contact your account manager through the routing settings area to discuss premium routes and your traffic requirements.
Give your calls a clear direction.
Open your IllyVoIP account to get started.