All references to "IllyVoIP" below refer to IllyVoIP LLC.
1. Introduction
The website ("Website") is operated by IllyVoIP LLC ("IllyVoIP," "we," "us," "our"). By using IllyVoIP's services or accessing the Website, you ("Customer," "User") agree to comply with the following Terms of Service ("Terms"). These Terms constitute a legal agreement between you and IllyVoIP.
2. Acceptance of Terms
- These Terms govern your use of our Website and any services ("Services") provided via the Website. Additional terms may apply to specific Services, and you should review them when using those Services.
- Our Privacy Policy and Acceptable Use Policy are integral parts of these Terms and should be read in conjunction with them.
- We reserve the right to modify, suspend, or terminate any part of the Website, including content, features, or these Terms, at any time without prior notice. Continued use of the Website after changes signifies your acceptance of the updated Terms.
3. Intellectual Property Rights
- All content on the Website, including text, graphics, logos, images, and software, is owned by IllyVoIP, its subsidiaries, or licensors and is protected by copyright laws. All rights are reserved unless expressly granted.
- IllyVoIP grants visitors a limited license to make a single copy of the information for personal, non-commercial use only. Any other use, including reproduction, public performance, or adaptation without prior written permission, is prohibited.
- "IllyVoIP," the IllyVoIP logo, and all brands and products detailed on the Website are trademarks of IllyVoIP or its subsidiaries. Unauthorized use of these trademarks is strictly prohibited.
4. Use of Website Content
You are permitted to use the content on our Website for personal, non-commercial purposes. Any other use requires prior written consent from IllyVoIP. Unauthorized use may result in legal action.
5. Accuracy and Availability
- While we strive to ensure the accuracy of information on the Website, we do not guarantee its completeness or timeliness. The Website is provided "as is" without warranties of any kind.
- We do not guarantee that the Website will be available uninterrupted or error-free. IllyVoIP is not liable for any losses or damages resulting from the unavailability of the Website.
6. Limitation of Liability
- IllyVoIP is not liable for any loss or damage arising from your use or inability to use the Website or Services, including indirect or consequential losses.
- Nothing in these Terms limits our liability for fraud, death, or personal injury resulting from our negligence or any other liability that cannot be excluded under applicable law.
7. Third-Party Websites and Links
- The Website may contain links to external sites not controlled by IllyVoIP. We are not responsible for the content or reliability of linked websites and do not endorse them.
- Use of third-party websites is at your own risk. You should review the terms and conditions of any linked sites before using them.
- You may not create links to our Website from other sites without our prior written consent, which we may grant or withhold at our discretion.
8. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information and forms an integral part of these Terms.
9. Indemnification
If you transmit defamatory or illegal material to the IllyVoIP Website, you may face civil or criminal proceedings. You agree to indemnify IllyVoIP against all losses, expenses, damages, and costs arising from any breach of these Terms by you.
10. Third-Party Rights
Nothing in these Terms grants any rights to third parties under the Contracts (Rights of Third Parties) Act 1999 or any equivalent legislation. This does not affect any right or remedy of any person that exists or is available otherwise than under this Act.
11. Severability
If any part of these Terms is found to be unenforceable, that part will be severed, and the remaining Terms will remain in effect.
12. Governing Law
Access to the IllyVoIP web pages is granted on the condition that you accept the application of Kosovo law and the exclusive jurisdiction of the courts of Prishtina, Kosovo, for matters related to the Website.
IllyVoIP Acceptable Use Policy
1. Introduction
IllyVoIP LLC ("IllyVoIP") has established this Acceptable Use Policy ("Policy") to promote responsible use of IllyVoIP's networks, systems, services, websites, and products ("IllyVoIP's Network and Services") by our customers and other users ("Users"). This Policy outlines the minimum standards of behavior when using our services and specifies prohibited actions.
By using our services, you agree to comply with this Policy. If you are unsure about any action, please contact us at [email protected].
2. General Conduct
- IllyVoIP's Network and Services must be used lawfully and appropriately. Users may not use them to transmit, distribute, or store material that:
- Violates any applicable laws or regulations.
- Infringes on intellectual property rights or personal privacy.
- Is fraudulent, obscene, defamatory, threatening, or harmful.
- Contains false or misleading statements or representations.
- May expose IllyVoIP or its personnel to civil or criminal liability.
- In the event that IllyVoIP services fail to operate and you divert traffic to another carrier, IllyVoIP is not responsible for that carrier's charges.
- Disclosure of account details to unauthorized persons is at your own risk.
- You are liable for all charges arising from your account's use, authorized or unauthorized, unless due to IllyVoIP's negligence.
- IllyVoIP will endeavor to provide services but is not liable for any charges or damages if you cannot access our systems.
3. Billing and Payments
- Usage is charged according to the rates shown in the current prepaid IllyVoIP price list, available on the Website. Rates may change with two (2) days' notice.
- Rate change announcements will be sent via email to your registered email address. IllyVoIP is not liable for emails not received for any reason.
- Any credit remaining unused within 365 days from the date added will expire and is non-refundable.
- The minimum initial payment and top-up amount is €25.
- All payments are non-refundable by default, however, in special cases where a refund is authorized, it will be processed using the original payment method at the prevailing exchange rate. Promotional credits are non-refundable.
- All services are payable in advance. IllyVoIP invoices customers monthly for services provided. Invoices are sent via email and accessible in your account portal.
- IllyVoIP reserves the right to close your account for any reason. Unused credit will be refunded if Terms and Conditions are not violated.
- Continued use of IllyVoIP services constitutes acceptance of these Terms and any amendments.
4. Lawful Use of Resources
- You must comply with all legal and regulatory requirements relevant to your use of our services in your operating country.
- You agree to indemnify IllyVoIP against all losses, expenses, and costs arising from your failure to comply with legal or regulatory obligations.
- IllyVoIP may assist law enforcement when required by law and reserves the right to disclose information about potential illegal activities.
5. Violation of This Policy
IllyVoIP is not obligated to monitor compliance actively. If we become aware of a breach, we may:
- Inform network administrators of issues or incidents.
- Require your assistance in resolving security incidents involving your systems.
- Charge you for time and resources used to address the breach.
- Without notice, suspend or terminate your network connections or services.
6. System and Network Security
- Users are prohibited from violating or attempting to violate the security of IllyVoIP's Network and Services, including:
- Accessing data or accounts without authorization.
- Probing or testing system vulnerabilities without permission.
- Interfering with service to any user, host, or network.
- Taking actions to obtain services to which you are not entitled.
- Violations may result in civil or criminal liability. IllyVoIP will investigate and cooperate with law enforcement as needed.
7. Other Activities
You must not engage in any activity, lawful or unlawful, that IllyVoIP deems detrimental to its operations, reputation, or customer relations.
8. Customer Responsibilities
- You are expected to be aware of and comply with all laws relevant to the services you provide using IllyVoIP's Network and Services.
- IllyVoIP is not responsible if you fail to understand or comply with applicable laws.
- IllyVoIP may modify this Policy at its discretion. Continued use signifies acceptance of any changes.
Contact Information
For any questions or concerns regarding these Terms, please contact us:
Last modified: November 26, 2024
