Last Updated: 20.01.2025

Introduction

At IllyVoIP LLC, protecting the privacy and personal data of our customers, employees, and end users is a cornerstone of our mission. We are committed to maintaining a robust global privacy program that complies with applicable data protection laws and safeguards the information entrusted to us.

Our Privacy Team

Our dedicated Privacy Team works across multiple time zones to design, implement, and manage a comprehensive global privacy program tailored to the communications industry. Key functions include:

• Data Protection Officer (DPO): We have appointed an external Data Protection Officer to oversee the development, assessment, and enforcement of our privacy policies and practices, ensuring compliance with global privacy and data protection laws.
• Internal Experts: Our team collaborates with legal, technical, and operational staff to embed privacy by design into our services and business processes.

Global Reach and Compliance

IllyVoIP offers services worldwide, and our privacy program is built on internationally recognized frameworks such as the GDPR and CCPA/CPRA. We continuously monitor and adapt our policies and procedures to stay aligned with emerging data protection laws across jurisdictions. This global approach ensures that regardless of where our customers or end users are located, their data is handled with consistent care and compliance.

Continuous Review and Improvement

We believe in an ongoing commitment to privacy. Our privacy program undergoes continuous review and improvement by:

• Regular Audits: Conducting periodic assessments of our data protection practices against industry best practices and legal requirements.
• Policy Updates: Updating our privacy policies, procedures, and controls to reflect changes in laws, business operations, and technological advances.
• Training and Awareness: Regularly training our employees and stakeholders to uphold privacy standards and practices.

Transparency

We prioritize transparency in how we collect, use, and share personal data. While privacy laws can be complex, we aim to make our practices clear and understandable. To foster transparency, we:

• Publish Reports: Provide annual transparency reports detailing government access requests and our responses, in alignment with our corporate responsibility initiatives.
• Clear Communication: Offer clear notices and privacy statements to inform individuals about their data rights and our data practices.

For detailed information on our data handling practices or to review our transparency reports, please visit our website at www.illyvoip.com/company/legal/privacy-policy.

International Data Transfers

IllyVoIP operates globally, and as part of our data protection practices, we ensure that international data transfers are conducted in compliance with applicable legal frameworks. Specifically:

• Transfer Mechanisms: We rely on Standard Contractual Clauses (SCCs) and other approved transfer mechanisms to ensure that personal data transferred between our affiliates, customers, and partners is protected to the standards required by law.
• Transfer Impact Assessments: We regularly conduct assessments to evaluate the impact of international data transfers and to ensure that adequate safeguards are in place.

For more information about our international data transfer practices, please refer to our Data Protection Addendum or contact our legal team at legal@illyvoip.com.

Your Rights and Contact Information

We respect your data protection rights under applicable laws. If you have questions about how we handle personal data, wish to exercise your rights, or need further information on our data protection practices, please contact our Data Protection Office at:

Email: legal@illyvoip.com

IllyVoIP LLC is dedicated to protecting your personal data and upholding the highest standards of privacy. We continually work to improve our practices and maintain trust with our customers and partners worldwide.