Start with your business.
Give the assistant the information your callers need.
AI Voice Agents
Your knowledge.
Your voice.
Your AI agent.
Handle incoming calls with an AI agent shaped around your business. Give it the facts, choose how it speaks and define where each conversation goes next.
A voice for your business
Hello.
How can
I help?
LanguageToneGuidance
Choose what happens next.
Combine AI assistance with your call-handling rules.
Keep your team connected.
Build transfers into the flow when a person needs to help.
The call flow is yours
Give the conversation
a clear direction.
Connect steps in the visual editor to shape how incoming calls are handled. Combine spoken prompts, AI assistance, keypad input, conditions and transfers.
Example incoming callSelect a step to explore
Set the opening words.
Use a Play step for a greeting or message. Decide what callers hear before they reach the next part of your flow.
Need a different path? Add keypad menus, webhook calls or conditions to suit your setup.
Open Voice Agent StudioYour business knowledge
Company information
Questions & answers
Policies & service details
Information your agent can useWebsiteManual entriesCSV import
Built on what you know
Your business facts.
Within speaking distance.
Add company information, common questions and service guidance to your agent’s knowledge base. Use your public website to help build it, or manage the information yourself.
- Add information and question-and-answer entries
- Import and export knowledge with CSV
- Review and update the facts as your business changes
Sound like your business.
Speak to your customers.
Choose a voice, set the main language and add the languages your callers use. Shape the delivery with a speaking style and your own guidance.
Hello.Hallo.Bonjour.Përshëndetje.
One voice, across your selected languages.
A welcome in their language.
The agent can detect and switch between the additional languages you select. Choose the main language for your setup and write greetings to match.
The tone is your choice.
Choose a speaking style such as professional, warm or calm. Add guidance on tone and explanation length while keeping business facts in the knowledge base.
Automation with
clear boundaries.
Set the schedule, connect the steps and decide what to review. Your agent works within the call experience you configure.
Business hours
Set working hours for each day and configure the after-hours path callers should follow.
Workflow connections
Use webhook and condition steps to connect call handling to your systems and define what happens next.
Transcript reporting
Enable transcript storage to save AI intake transcripts in reports and review what callers said.
Connect it to your number.
Configure and publish your agent, then attach an inbound phone number to route calls into the flow.
Before your agent
takes a call.
Ask us a questionWhat can I use an AI voice agent for?+
Use it to greet incoming callers, provide business knowledge for the assistant and route requests through the flow you configure. You can combine AI assistance with prompts, keypad input, conditions and transfers.
Can it transfer a call to a person?+
Yes. The visual call-flow editor includes Transfer steps. Configure the destination and the path that should lead callers to your team.
How does the agent learn about my business?+
Add factual information and question-and-answer entries to its knowledge base. The studio also supports CSV import and export, and using a public website to help build business knowledge. Review the information and keep it up to date.
Does it support more than one language?+
Yes. Choose a main language and additional languages in the studio. The agent can detect and switch between the selected languages using one voice. Changing the main language does not translate text you have already saved.
Can I connect other tools or AI platforms?+
The call-flow editor includes webhook steps for connecting to your systems. Specific third-party integrations depend on the setup; talk to our team about the workflow you want to build.
How do I get started, and what will it cost?+
Tell our team how you want to handle incoming calls, which languages you need and what systems you want to connect. We can help you plan the agent, phone-number setup and applicable charges.
Make your next
call flow work for you.
Let’s talk about the conversations you want to handle.