How to Reset Your Password
Written by Rexhep Arifaj | January 22, 2025If you have forgotten your IllyVOIP account password or your account has been locked due to too many unsuccessful attempts, you can easily recover it.
In this guide, you’ll find step-by-step instructions to reset or update your password and get access to your account.
Let’s get started.
You can recover or reset your IllyVOIP password using two methods:
- Reset the Password via the Sign-In Page
- Reset the Password from Account Settings
Method 1: Reset the Password via the Sign-In Page
Navigate to the ILLYVOIP portal and click the “Forgot your password” link.

Step 2:
Enter the email address connected to your IllyVOIP account and click the “Reset Password” button.

Step 3:
Check your inbox and open the email from IllyVOIP with the subject line: “Reset your password - ILLYVOIP.”
Click the “Reset Password” button to proceed.

Step 4:
You will be directed to the “Change Password” page.

- Enter your new password in the first field.
- Re-enter the same password in the second field for confirmation.
- Click the “Change My Password” button to save your new password.
Your password has been successfully changed.
Method 2: Reset the Password from Account Settings
If you’re already logged in to your IllyVOIP account, you can change your password through the Account Management section.
Step 1:
Navigate to your account and click on the profile icon in the top-right corner.
From the dropdown, select Account Management.

Step 2:
In the Account Management section, navigate to the Change Password tab.
- Enter your current password.
- Enter and confirm your new password.
- Click “Change Password” to save it.
Your password has been successfully changed.
To learn more about securing your account and enabling Two-Factor Authentication (2FA), check out our next guide: Account Security with 2FA.
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