Contact Center & Teams
Contact Center & Teams
Organize contacts, prepare campaigns and supervise your team.
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Contacts & follow-ups
Organize companies and contact fields
Group contacts by company and configure useful profile fields without losing track of existing information.
→Schedule appointments and contact follow-ups
Save a follow-up for the correct contact, check its timezone and understand reminders and campaign callbacks.
→Organize your contacts
Add contact details, responsibility and sharing.
→Campaigns & workspace
Queues & supervision
Monitor live calls and review performance
Use Realtime Operations for current activity and historical reports for completed calls, agents and phone numbers.
→Review your team’s activity and sessions
Find recorded team actions, filter by member and outcome, and distinguish activity history from current online presence.
→Configure an inbound queue
Set ringing, waiting behavior and SIP-line membership.
→Need a hand?
Open account support for a specific issue, or contact us to discuss your setup.
Contact support →